Last Updated:  September 13, 2023

 

WIRD Group, is committed to protecting the privacy of individuals whose personal data we collect (“you” or “your).  WIRD Group may collect personal data from individuals who register to use WIRD’s services, visitors to our website, individuals who request information, prospective customers, and event attendees.  This Privacy Policy describes how WIRD Group and its subsidiaries and affiliated companies (“WIRD” or “we”) collect, use, and disclose personal data, and the choices WIRD offers regarding its collection and use of personal data. 

 

Personal Data Collected

 

Data collected from you:

WIRD collects personal data directly from you, for instance when you inquire about one of WIRD’s products, solutions or Services, or from your interactions with our website.  Details include:

• Contact details.   When you inquire about our products, solutions or Services, register for an event or download a content, we may collect your contact details, such as your name, company, address, phone number and email address.  

• Account creation.  When you create an account with us via our website, we may collect your contact details and a password. 

• Billing data.  When you purchase Services or register to attend an event, we may collect billing and payment information.

• Cookies and Other Technologies.  When you navigate our website, we may use cookies or other technologies to collect data about your device and activity on our website.  For more information about the Cookies and Other Technologies we use, the data we collect and your choices, please see the section entitled Cookies and Other Technologies below. 

 

Personal data collected from other sources:

WIRD may also collect personal data from other sources, including third parties from whom we have purchased data, and we may combine this data with data we already have about you.  For example, we may collect personal data from:

• Partners.  WIRD may engage in joint marketing activities or event sponsorships with our third-party partners and we may collect personal data about you from these activities.  We also allow partners to provide referrals to WIRD of individuals who may be interested in learning more about WIRD’s Services.  We rely on our partners to obtain your permission before sharing your personal data with us. 

 

How We Use Your Personal Data

 

WIRD uses your data to provide you with and improve upon the Services that you or your company requests, and to communicate with you?

 

• Providing and Improving WIRD’s Services.  WIRD uses the data you provide, or data that we collect when you use our Services, to operate our Services, provide you with the Service that you or your company has requested, and to continually improve our Service offerings, internal systems, website, and processes.  We may use your data to authenticate your ability to access and use the Services.  We also use your data to detect and prevent fraud, protect the security of our website and Services, and enhance the safety of our Services.
  
  We may also use data provided by you or collected by third party service providers or partners on our behalf to troubleshoot or provide customer support. 
   

• Communicating with you. WIRD’s website allows you to download white papers, fill out forms for more details about our Services, and to engage with us via our chat functionality.  
  
  WIRD may also receive personal data from other sources, including third parties from whom we have purchased data, and combine this with the data we already have about you.  This helps us to update, expand and analyze our records, identify new customers, and create more tailored advertising to provide products and services that may be of interest to you.
   

• Legal bases for processing (EEA users).  We collect and process information about users based in the European Economic Area where we have a basis to do so under applicable law. WIRD relies on one of the following four legal bases for processing your data: 

  • Contract.  When you or your company enter into an agreement with us, we will process your data to fulfill the terms of our contract.

  • Legitimate interest.  We have a legitimate interest in protecting the safety and security of our Services, operating and improving the Services, supporting our customers, marketing and promoting the Services, and protecting our interests.

  • Consent.  In some cases, you will give us consent to use your data for a specific purpose.

  • Legal obligation.  We may be required to process your data to comply with a legal obligation. 

 

Why We Share Personal Data

 

• Service Providers.  WIRD may share your data with our contracted service providers and vendors so that these service providers and vendors can perform services on our behalf. For example, we use a third-party customer relationship management platform to organize data and better understand our customers and prospective customers.  These service providers are authorized to use your data only as necessary to provide the requested services to us.  Unless described in this Privacy Policy, WIRD does not share, sell, rent, or trade any data with third parties for their promotional purposes.

• Affiliates and Subsidiaries.  We may share your data with our subsidiaries and affiliates (those entities under common control) to provide the Services you request, such as customer support, marketing, technical operations, and account management purposes. 

• WIRD Partners. WIRD’s extensive partner network provides a broad range of …..  We may share your data with these partners to support our mutual customers. We may also share your data with our partners who co-sponsor events that you choose to attend. 

• Compelled Disclosure. WIRD reserves the right to share your data if required by law or to comply with a judicial proceeding, court order, or valid legal process.  We may also disclose your data to protect the rights and property of WIRD, our agents, employees, partners and customers, including to prevent or stop an attack on our systems or network or to prevent spam or attempts to defraud our users.  Finally, we may also need to disclose your data in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving the sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company. 

 

How to Manage Your Personal Data

 

Communication Preferences.  If you have received promotional communications from WIRD via email and would like to opt-out of future communications, you can click on the “unsubscribe” link located on the bottom of the emails message or you can go here. If you unsubscribe from receiving promotional communications, you may still receive transactional messages regarding Service notifications, updates to our terms or Privacy Policy, or our ongoing relationship.  To opt out of other forms of communication, you may unsubscribe by contacting us using the information in the “Contacting Us" section below. 

 

International Transfers of Personal Data

 

WIRD may process and store your data in Switzerland. We may not transfer it to other countries.  If we may transfer data from Switzerland to other countries in the European Economic Area, when we do, we use legal mechanisms like contracts to make sure there is an adequate transfer mechanism in place.  

 

Changes to this Privacy Policy

 

WIRD reserves the right to change this Privacy Policy. We will give you notice, prior to the change taking effect, when we launch material updates. 

 

Contact Us

 

If you have any questions or complaints about this Privacy Policy, please email us at dataprivacy@wirdgroup.com .   

WIRD is the data controller for some of the personal data described in this Privacy Policy and is located at Oberdorfstrasse 13, CH-6340 Baar, Switzerland.  Our telephone number is 041 747 3737.  If you use WIRD’s Services through your company or organization, then WIRD is the data processor with respect to your data and your company or organization is the data controller.